RORA Integral Ops
Day-to-Day Legal E-Billing Administration and Operations Support: A Real
Strategy
A strategic and seamless e-billing system is a must for any 21st century corporate
legal department However, while the benefits of implementing this system are numerous,
there are also significant costs in order to keep it properly maintained and working
100% effectively.
"Our clients have expressed profound frustration with the resource drain of operating
their e- billing systems. Once the e-billing system is implemented and the vendor
and consultants are gone, they are wholly unprepared to provide their own operations
support.” ~ Rora Tanaka
Throughout years of experience in the implementation and management of e-billing
systems we have isolated the following facts:
- Data integrity is compromised when e-billing systems are not rigorously administered
and maintained
- Over time, reporting developed to manage outside counsel will become ineffective
due to this compromise in data, and cost cutting efforts will no longer be strategic.
- Day-to-day operations management of legal e-billing systems is resource intensive
for corporate legal departments
- Staffing e-billing support with appropriately skilled personnel is difficult
RORA Integral Operations was founded to address the operational difficulties experienced
by many corporate legal departments.
Our comprehensive e-billing support services package delivers:
- Matter Management Support:
- Adding new matters
- Quarterly matter closing exercises
- Re-assigning of matters
- Mass matter updates
- User and Team Member Management:
- Ensuring data security is carefully controlled at all times
- Adding new users and team members
- Invoice Support:
- Delinquent invoice reminders
- Re-routing and re-assigning invoices and matters
- "On-boarding" New Law Firms
- Initial matter list uploads
- Necessary information gathering
- Generation of Reports:
- Standard monthly, quarterly, end-of –year
- Custom, tailored to your departments’ needs and specifications
- Training:
- Creation of custom training material and Quick Reference Guides focused on users’
needs.
- On-site, customized training geared for attorneys, paralegals, or other staff using
the system.
- Consultation:
- Regularly scheduled status meetings.
- Up to 4 hours per month of consulting by Rora Tanaka
- On-going supervision of all system support by Rora Tanaka
- Coordination of system modifications with e-billing/matter management vendor
- Custom Maintenance:
- Exchange rates management
- Coordination of system modifications with e-billing/matter management vendor
- Commoditized tasks and Deal Code Updates
- Email support with a guaranteed acknowledgement within 24 hours
Package Pricing
RORA Integral Operations has established a pay-it-forward recruitment model that
enables us to offer the competitive price we’ve set for our services. We consider
it a win-win for all involved.
Our Recruitment Model
In today’s economy, it’s no longer true that a good education will guarantee a successful
career. Many companies who typically hire the best and brightest recent college
graduates for their management training programs are cutting back. These programs
have historically allowed motivated and intelligent grads to develop their skills,
to become more marketable, and most importantly, to launch them into a career. Unfortunately,
today’s economic recession has pushed this group into menial jobs while they wait
for the job market to get better. Yet when the economy turns around, companies will
seek not to hire them, but the most recent graduates, leaving these smart, dedicated
people with few career prospects.
It is RORA Integral Operation’s mission to reclaim this “lost generation”. We will
provide an opportunity for cream-of-the-crop recent graduates to gain “another degree”
through our comprehensive training program in highly marketable skills. Best of
all, they will be provided one on one mentoring and career counseling from Rora
Tanaka (CEO) and her network of leaders in various industries.
Employees will gain:
- An in-depth understanding of the legal electronic invoicing industry
- Business analysis skills:
- Understanding client’s operational needs, and providing options and solutions
- Advising on process reengineering and systems modification, coordinating work directly
with vendors
- Generate executive reports to assist in strategic decision making
- Broad understanding of relational database design
- Data analysis skills to generate metrics
- Familiarity with direct client contact: providing training, presentations, and support
- Business writing skills
- Experience in managing, prioritizing, and coordinating work/tasks to support multiple
clients
What Does This Mean For Legal Departments?
Your e-billing operations is handled by intelligent, motivated, and most importantly,
well-trained staff. Most legal departments today are forced to spread their resources
thin to cover e-billing and matter management operations by inexperienced staff,
removing them from where they are needed most and taking them away from the jobs
they do best.
A Comparative Advantage
RORA Integral Operations is dedicated to helping you solve this problem. Our e-billing
administrators possess the technical aptitude, communication skills, and motivation
to take over your operations and administrative support, allowing you to put your
resources where they are the most productive. Most importantly, because we operate
a small crew of entry-level management trainees, we are able to keep the prices
for our services remarkably low.
Contact RORA Integral Ops today to find out more about our low pricing, unique recruitment
model, and unparalleled service.